Advisor / Measurement Product & Industry Specialist Role (Hybrid Work Schedule)

Advisor / Measurement Product & Industry Specialist Role

Location: Houston, Texas or Dallas, Texas or Calgary, Alberta, Canada

Model of Work: Hybrid

Are you excited by challenges?  Do you enjoy working in a fast-paced, international and dynamic environment?  Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

Overview

A Product and industry specialist role as part of the Measurement Services within Quorum Global Services, reporting to the Measurement Lead.

Responsibilities

• Work both independently and part of project teams, contributing to overall project objectives with a focus on the customer’s satisfaction and success
• Lead requirements gathering discussions and workshops with new and existing customers
• Coordinate with solution architects to define SOWs, timelines, and project budgets
• Guide customers through best practices and standard usage of the measurement applications
• Work with product management to develop innovative solutions for unique and/or complex customer application
• Handle application configuration in FLOWCAL to assure compliance with standards, contracts, and tariffs
• Provide customized training programs that address specific needs or product functionality not covered in standard training programs
• Troubleshoot and resolve application setup issues during system confirmation or user testing, including:
• Analyze FLOWCAL services performance and tune services configuration (number of instances)
• Resolve configuration issues resulting in failure to calculate and poor VCF issues
• Assist customers in resolving meter and or polling system issues interfering with accurate volume calculation in FLOWCAL
• Coordinate configurations that impact multiple areas of functionality within the product or impact downstream systems
• Assist clients during user acceptance testing by:
• Provide input on or developing test plans and test cases that are applicable to their business processes
• Evaluate testing results and assist in resolving failures and/or identifying the sources of discrepancies.
• Coordinate across internal teams (Sales, Products, Development, Cloud Services) as needed to support customer commitments and job functions
• Provide mentorship to Professional Services team
• And other duties as assigned.

Requirements

• Deep gas measurement industry knowledge (liquids a plus), ideally with 10+ years of industry experience
• Advanced hands-on FLOWCAL application experience (Field applications a plus)
• Excellent leadership and problem solving abilities to introduce and implement solutions to address customer business requirements
• Ability to manage workload and priorities across concurrent projects and customer assignments
• Comfort leading and/or contributing to customer discussions (requirements gathering, training, status updates, etc.)
• Strong organization, as well as written and verbal communication skills

Additional Details

• Background Check: The successful candidate will need to successfully complete the following clearances: Criminal History Check, Education Verification, Employment Verification, Driver’s License Verification and passport/ID validation.
• Visa Sponsorship: Employment eligibility to work with Quorum Software in the United States or Canada (depending on where the successful candidate is currently located) is required as the company will not pursue visa sponsorship for this position. The successful candidate will be required to ensure they maintain and renew any visas or permits that grant employment eligibility where applicable.

About Quorum Software
Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.

Quorum Diversity Statement: At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging.  We want to be the place where a diverse pool of talented people join us, stay with us and do their best work.  With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique.

Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, veteran status, disability, genetic information, or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.