EC Business Analyst (Product Enablement Coordinator) - Hybrid Work Schedule

EC Business Analyst (Product Enablement Coordinator)

Location: Stavanger, Norway or Pune, India or Kuala Lumpur, Malaysia

Model of Work: Hybrid

Are you excited by challenges?  Do you enjoy working in a fast-paced, international and dynamic environment?  Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

Quorum’s Energy Components(EC) is the worlds' leading hydrocarbon Management (HCM) software suite for production management in oil and gas. In close cooperation with our customers, we have developed a unique portfolio of integrated IT solutions that supports the whole supply chain for upstream companies within production, transport, sale and revenue.

Overview

At Quorum Software, our Business Analysts are highly motivated, hardworking individuals who solve complex problems through cross-functional collaboration.

As a Business Analyst, you will work closely with Product Owners to drive and coordinate key initiatives You will be the bridge between Product Management, Engineering, and our internal stakeholders in Customer Support, Customer Success, and Global Services. 

We are looking for a self-starter to drive product enablement and lead various product-centric initiatives such as setting up and monitoring usage telemetry, supporting the implementation of a knowledge base within our AI Chatbot, setting-up, coordinating, and tracking internal product training.

Responsibilities

Ideal candidates are detail-oriented, sensitive to project deadlines, and comfortable working in a fast-paced team environment. Candidates should also have in-depth experience with:

• Responsible for the creation and management of product enablement material to support our customers, partners, and internal stakeholders in Global Customer Support and Global Services
• Generate product and technical documentation and training tools from existing subject matter documentation and release notes
• Update and maintain application help and training enablement tools in LITMOS and Quorum AI Chatbot
• Establish and manage training plans, curriculum, and training schedule for our stakeholders
• Maintain and adhere to company and department style guides
• Maintain and report on usage telemetry: using Pendo, a usage telemetry tool, set up Pendo within the products to track usage, refine telemetry tracking, and report on telemetry feedback to the product owners and product managers
• Perform other duties deemed relevant based on experience
• Use AI to streamline processes and content creation
• And other duties as assigned.

Requirements

• Bachelor’s degree
• Excellent communication skills to include internal/external interaction, documentation and presentations
• Understanding of various software applications and/or methodologies (Agile, Scrum, JIRA, LITMOS, Pendo)
• Proven ability to self-manage, complete project deliverables, and meet deadlines
• Fluent in English, both written and verbal

Preferred Skills

• Oil & Gas experience preferred
• Energy components experience preferred

Additional Details

• Visa Sponsorship: Employment eligibility to work with Quorum Software in Norway is required as the company will not pursue visa sponsorship for this position.

Please Submit your CV/Resumé in English

About Quorum Software
Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com.

Quorum Diversity Statement: At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging.  We want to be the place where a diverse pool of talented people join us, stay with us and do their best work.  With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique.

Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, veteran status, disability, genetic information, or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department