Statement of Work Business Partner - Services Procurement
Location: London, hybrid with occasional travel to other UK locations
In this role, you will manage the end-to-end Statement of Work process. This includes building strong relationships with stakeholders to shape requirements early, validating and clarifying new SOW requests, and leading procurement activities through to negotiation and approval. You’ll oversee SOW delivery to ensure milestones and service standards are met, manage change notices, and support supplier onboarding including MSA and rate card negotiations. A strong focus on operating model compliance and delivering against customer KPIs is essential.
Key Objectives of the Role:
- Manage stakeholder relationships: own and develop relationships with key stakeholders / requestors, helping to support and shape their requirements from an early stage.
- Receive and validate new SOW requests: review and clarify requirements, ensuring a clearly defined specification.
- Run procurements and negotiate SOWs: identify most appropriate route to market, run procurement or mini comp, evaluate responses and negotiate draft SOW for approval.
- Maintain oversight of SOWs in delivery: monitor in-flight SOWs to ensure milestones are and services provided in accordance with the terms of the SOW.
- Manage SOW change notices: renegotiate SOWs as required in response to material change in circumstances e.g. change of project scope.
- Supplier Onboarding: manage ad hoc supplier MSA and rate card negotiations as required.
- Operating Model and Standards: ensure that all services are delivered in accordance with agreed operating processes.
- Customer KPIs: Deliver services that demonstrably meet or exceed customer KPIs.
Skills, Knowledge & Experience:
- Experience in procurement, either as a practitioner or within an outsourced environment.
- Understanding of the key principles of contract law.
- Familiarity with UK public sector procurement regulations
- Experience in a client-facing services delivery environment e.g. procurement outsourcing or MSP.
Why should you join #TeamGuidant
At Guidant Global, we’re on a mission to change our industry for the better. We believe that our people are our biggest asset and strategic advantage. We are real people, recruiting real people. That's why we encourage our people to bring their authentic selves to work, so they can feel their best every day. At Guidant Global, we’re people-centric to our core.
If you’re looking for a career with purpose, autonomy and progression, join us on our journey. Together, we can shape the future of work with our A Better Way approach.
- You’ll be joining a hugely welcoming and supportive team.
- We encourage our people to work in ways that truly suit them to enable them to be happy both inside and outside of work with agile working arrangements to suit you as an individual.
- You can advance your career working with big-name clients, collaborating with senior stakeholders, with clearly defined career paths and access to fully funded qualifications
- We are a ERS Silver Standard employer and a Disability Confident Leader.
- We are a Glassdoor open company with excellent feedback and great ratings
- We offer an enhanced maternity and paternity package.
- Everyone at Guidant Global gets a flexible benefits package – including a buy/sell holiday scheme and a paid birthday day off.
A Better Way. Shaping the future of work
For nearly a decade, we’ve championed “A Better Way.” Our unique approach sparks innovation, fosters collaboration, and challenges boundaries, creating industry-leading breakthroughs that accelerate business growth on a worldwide scale.
We stand for a collaborative, people-centric approach that builds true partnerships based on trust. Our people take bold action; supporting and challenging each other to be a positive and powerful influence in the world of work. Join #TeamGuidant – Be the change.