Multi-media (Video Teleconferencing (VTC) and Audio/Visual (AV)) Equipment Support

Multi-media (Video Teleconferencing (VTC) and Audio/Visual (AV)) Equipment Support

WHO WE ARE:

STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New Technology start-ups.

STAHL advocates for policies that can improve government services and maintain our government's competitive advantage, by bringing more technology into government programs.

STAHL Companies advocates on behalf of our nation's innovative, new technology and small businesses looking to work with the U.S. government. We do this by aligning the voice of our small business members with advocacy for change in federal policy that will make the government market more accessible to small businesses and the commercial technology ecosystem.

The Channel's founding Technical Board Members include former government leaders and IT executives passionate about bringing best-of-breed technology to the government.

We are seeking a skilled and experienced Multi-media (Video Teleconferencing (VTC) and Audio/Visual (AV)) Equipment Support to join our team!

Successful Stahl Companies employees possess the following traits:

An ability to get things done: You are persistent, resourceful, results-oriented, and action-oriented. You constantly plan ahead and foresee issues before they occur.

Analytical: In order to improve your comprehension of the market and the demands and problems of your clients, you have good analytical abilities and are at ease reading quantitative data.

Creative mind-set: You are able to solve problems creatively and swiftly adjust. You possess a thorough understanding of product management principles and the ability to apply them when analysing data and making recommendations.

Emotional Intelligence: You have a strong sense of self and excellent perception of how important relationships function. You are upbeat, sympathetic, adaptable, and inquisitive. Your genuineness, warmth, and competence help you win the respect of your co-workers.

Trustworthy: You have a strong sense of morality, principles, and purpose. You are trustworthy because of how you conduct yourself. You are a living example of the company's values.

Responsibilities:

• Shall manage, maintain and upgrade all multi-media and AV equipment as required, and provide primary support for VTC system training locally and remotely as required.
• Provide operational and user/customer support, technical and equipment (hardware / software) support as required
• Perform analytical, evaluation and maintenance duties in support of: audiovisual (AV) equipment, serve as a technician for trouble tickets and work orders relating to the user, associated AV systems, evaluate and analyze classroom AV technology and associated hardware and/or software
• Provide and implement solutions to reported and discerned problems, which may include processing warranty item equipment, system hardware component installation, configuration, and operation
• Maintain record copies of system/equipment software and documentation

Qualifications:

• Education: High School Diploma
• Experience: 10+ years of relevant VTC or Help Desk experience
• Clearance: TS/SCI Required
• DoD 8570 IAT Level II Certification
• InfoComm Basic AV (InfoComm)
• Certified Technology Specialist (CTS) AV (InfoComm)
• CTS-I (AV System Installation Specialization)
• AV (Q-Sys) - Level 1 and Level 2 certification

*Position is contingent upon award