IT Support Technician

Bournemouth Office

20,000 -

Opportunity Details

Full Time IT Support Technician

Bournemouth Office

IT Support Technician, Bournemouth, £20,000-£26,000

 

As an IT Support Technician, you’ll offer our customers technical support for the range of IT and telephony products/services that we provide. Working on the Helpdesk, you’ll take ownership of technical queries and fault reports, liaising with customers and third parties to ensure a quick and effective resolution. Providing exception customer service throughout.

 

To be successful within our IT Technician role, you will:

 

  • Have experience of working in IT or Networking

 

  • Be able to provide an exceptional service with strong communication skills

 

  • Be confident in troubleshooting and have a passion for learning new skills

 

You may also have experience in the following:

 

  • Router programming

 

  • VoIP, SIP or Unified Communication;

 

  • Configuration

 

  • Troubleshooting

 

      What is it like to work here…? 

 

We came 1st the Sunday Times best Company to work for 2017. We were scored on a number of things including 1st for: Leadership, wellbeing, fair deal, giving something back and the connection staff have with the company. 

 

Apply today and you could enjoy:

 

  • On the job training

  • Company wide incentives including free lunches, £500 vouchers and more

 

  • Team social and charity events outside of work

 

  • 24 days holiday + Bank holidays (increases with longevity of service)

 

  • 2-week training at the start of the role, plus weekly training sessions throughout

 

  • Free breakfast, juice bar and lunch when targets are met

 

  • Pension, Death in Service, Private Healthcare & Income Protection

 

  • Refer a friend scheme

 

  • Charity time

 

  • Bike to work scheme

 

Working for the 1st placed company in the Sunday Times best Company to work for 2017. We were voted top for leadership, well-being, fair deal, giving something back and the connection staff have with the company.

 

Getting here

 

4com are located in the centre of Bournemouth. We are within walking distance from Bournemouth train station, bus stops and we offer a free park and ride based in Boscombe with regular shuttles to and from the office (ave. journey time is approx. 5 minutes). If you prefer to walk, jog or cycle to work we have undercover bike shelters and showers.

 

4Com plc is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com plc will not discriminate unlawfully. Recruitment processes are conducted on the basis of merit, abilities and qualifications. Any requests for feedback should be made and will be responded to in writing.