Call Centre Agent



Opportunity Details

Full Time Call Centre Agent


Call Centre Agent, Bournemouth, £20,000

We are currently looking for Call Centre Agents to complete surveys to businesses. Your role is to obtain and record high quality market research data using our CRM System. This role includes working to deadlines and targets in a fast-paced and fun call centre environment

As a  Call Centre Agent you're responsible for:

  • Conducting a large number of outbound calls to businesses 
  • Obtaining, recording and verifying information in accordance with the company’s quality criteria
  • Utilising and adapting persuasion skills to maximise participation
  • Working towards targets to meet specific deadlines

What is it like to work here? 

We came 1st the Sunday Times best Company to work for 2017. We were scored on a number of things including 1st for: Leadership, well being, fair deal, giving something back and the connection staff have with the company.

What do you get? 

  • £20,000 basic salary
  • Various incentives based on hitting personal and team targets including finishing early on a Friday,  £500 vouches and free lunches
  • Career progression opportunities across the business
  • 24 days holiday + Bank holidays (increases with longevity of service)
  • Pension, Death in Service & Income Protection
  • Private Healthcare (after one year of service)
  • Refer a friend scheme
  • Charity time
  • Bike to work scheme

A successful applicant must have the following skills and attributes:

  • Hard working, motivated and confident
  • Strong communication skills with the ability to build rapport
  • Ability to meet and maintain targets
  • Able to follow instructions
  • Able to type to a good standard

Desired skills, attributes and experience:

  • Experience conducting outbound calls
  • Success achieving strict targets and deadlines
  • Experience in the Sales industry would be advantageous
  • The ability to work without supervision for extended periods of time, using your own initiative to set and achieve appropriate targets

Getting here

4Com Technologies Limited are located in the centre of Bournemouth. We are within walking distance from Bournemouth train station, bus stops and we offer a free park and ride based in Boscombe with regular shuttles to and from the office (ave. journey time is approx. 5 minutes). If you prefer to walk, jog or cycle to work we have undercover bike shelters and showers.

4Com Technologies Limited is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com Technologies Limited will not discriminate unlawfully. Recruitment processes are conducted on the basis of merit, abilities and qualifications. Any requests for feedback should be made and will be responded to in writing.