Full Time Customer Billing Coordinator
Customer Billing Coordinator, Bournemouth, £22,000
As a Customer Billing Co-ordinator, you’ll be responsible for the initial set up of our new customers bills. Using our billing platform to input information from their agreement. You will then manage the smooth running of our monthly billing, handling queries relating to their bills. You will take ownership of escalated enquiries and offering creative and effective solutions to our customers.
Working closely with other departments and team members daily, you’ll ensure that issues are resolved in a timely manner. Managing customers’ expectations and ensuring excellent customer service throughout.
To apply for the Customer Billing Coordinator role, you will need previous experience in a customer service and administration environment. You should be used to working in a fast-paced environment all whilst delivering the best customer service. You will be well organised and proficient in both written and verbal communication. Experience within complaints or customer retention department will be advantageous.
Apply today and you could enjoy:
4Com have recently moved to a new office in the centre of Bournemouth. We are within walking distance from Bournemouth train station, bus stops and we offer a free park and ride based in Boscombe with regular shuttles to and from the office (ave. journey time is approx. 5 minutes). If you prefer to walk, jog or cycle to work we have undercover bike shelters and showers.
4Com is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com will not discriminate unlawfully. Recruitment processes are conducted on the basis of merit, abilities and qualifications. Any requests for feedback should be made and will be responded to in writing.