Customer Call Handler
In your role as a Customer Call Handler, you will manage the incoming calls for the business, ensuring that calls are answered and dealt with in a timely manner. You will maintain excellent client relationships in order to provide the customer with a consistent and professional service.
This is a part-time role of 4 hours per day between 10.00-14.00 Monday to Friday.
The ideal candidate will possess:
- An excellent and confident telephone manner.
- Exceptional work ethic evidenced by a track record of achievement.
- Knowledge of Microsoft packages.
- Previous experience in an inbound call centre or customer service is preferred, though full training will be provided.
What do you get?
- £20,000 basic salary Pro rata
- Career progression opportunities across the business.
- 24 days holiday + Bank holidays (increases with longevity of service).
- Pension, Death in Service & Income Protection.
- Private Healthcare (after one year of service).
About us
- 4Com Technologies Limited is a market leader in telecommunications, supplying phone systems to UK businesses for over 20 years. We are cutting-edge innovators, with the development of a globally unique handset, HiHi.
- We are a creative, aspirational team working together to supply telephone systems bespoke to each business with a service tailored to their needs.
- We encourage a positive, can-do spirit balanced with operational focus and competitive drive to be the best we can be. Our customers and our employees are our priority and we are ever aware of the importance that to succeed, our team need to feel motivated and happy.
- When seeking new team members, we look for open, honest, caring and focused individuals who are keen to join a fast-paced business and contribute to its continued success.
Getting here
- 4Com Technologies Limited is located in the centre of Bournemouth. We are within walking distance from Bournemouth train station, bus stops and we offer a free park and ride based in Boscombe with regular shuttles to and from the office (ave. journey time is approx. 5 minutes). If you prefer to walk, jog or cycle to work we have undercover bike shelters and showers.
- 4Com Technologies Limited is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com Technologies Limited will not discriminate unlawfully. Recruitment processes are conducted on the basis of merit, abilities and qualifications. Any requests for feedback should be made and will be responded to in writing.