Full Time Customer Service Coordinator
Customer Service Coordinator, Bournemouth, £20,000
As Customer Service Coordinator you’ll be responsible for investigating and finding resolutions to our Customer Service complaints. Your role will include taking ownership of escalated enquiries and offering creative and effective solutions to our customers through well written correspondence, telephone calls and potentially, site visits.
The ideal candidate will thrive in a fast-paced environment, work well both as a team and on their own. A positive, “can do” disposition is crucial in this role, combined with an exceptional eye for detail and an organised approach to work.
The role is communication-rich which means the ideal candidate will excel in written communication and possess a confident and personable telephone manner.
What do you get?
- £20,000 basic salary
- Career progression opportunities across the business
- 24 days holiday + bank holidays (increases with each year of service too)
- Pension, death in service and income protection
-Private healthcare (after 1 year of service)
- Refer a friend scheme
- Charity time
- Bike to work scheme
4Com are located in the centre of Bournemouth. We are walking distance from Bournemouth train station, bus stops and we offer a free park and ride service from Boscombe, with regular shuttles to and from the office (average journey time - 5 minutes). If you prefer to walk, jog or cycle to work we have undercover bike shelters and showers.
4Com is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com will not discriminate unlawfully. Recruitment processes are conducted on the basis of merit, abilities and qualifications. Any requests for feedback should be made and will be responded to in writing.