Due to continued growth we need someone who will assist customers with basic IT / telephony needs while liaising with 3rd party suppliers to fix matters that fall in their remit.
As a Broadband Specialist Technician, you will take ownership of technical queries and fault reports, liaising with customers and third parties to ensure a quick and effective resolution, providing exceptional customer service throughout.
We are looking for the successful person to:
- Have experience working in IT or Networking, who can apply themselves to thrive in our fast-paced, friendly environment.
- Be confident in troubleshooting and have a passion for learning new skills.
- Strive to offer an exceptional customer service, so you’ll also be great at communicating.
The successful person will have experience in:
- Router programming or VoIP
- SIP or Unified Communication
- Troubleshooting
What do you get?
- Career progression opportunities across the business
- 24 days holiday + Bank holidays (increases with longevity of service)
- Pension, Death in Service & Income Protection
- Private Healthcare (after one year of service)
- Refer a friend scheme
- Charity time
- Bike to work scheme
What do you get?
- Up to £25,000 basic salary.
- Career progression opportunities across the business.
- 24 days holiday + Bank holidays (increases with longevity of service).
- Pension, Death in Service & Income Protection.
- Private Healthcare (after one year of service).
- Refer a friend scheme.
- Charity time.
- Bike to work scheme.
About us
- 4Com Technologies Limited is a market leader in telecommunications, supplying phone systems to UK businesses for over 20 years. We are cutting-edge innovators, with the development of a globally unique handset, HiHi.
- We are a creative, aspirational team working together to supply telephone systems bespoke to each business with a service tailored to their needs.
- We encourage a positive, can-do spirit balanced with operational focus and competitive drive to be the best we can be. Our customers and our employees are our priority and we are ever aware of the importance that to succeed, our team need to feel motivated and happy.
- When seeking new team members, we look for open, honest, caring, and focused individuals who are keen to join a fast-paced business and contribute to its continued success.
Getting here
- 4Com Technologies Limited is located in the centre of Bournemouth. We are within walking distance from Bournemouth train station, bus stops and we offer a free park and ride based in Boscombe with regular shuttles to and from the office (ave. journey time is approx. 5 minutes). If you prefer to walk, jog or cycle to work we have undercover bike shelters and showers.
- 4Com Technologies Limited is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com Technologies Limited will not discriminate unlawfully. Recruitment processes are conducted on the basis of merit, abilities and qualifications. Any requests for feedback should be made and will be responded to in writing.