Job Title: IT Help Desk Specialist (Entry Level)
Job Overview: The IT Help Desk Specialist will serve as the first point of contact for end users seeking technical assistance over the phone or via email. This entry-level role will involve responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions.
Responsibilities and Duties:
Qualifications:
About Buchanan Technologies
Since Buchanan’s inception over 30 years ago, we have operated on 5 core values – People Matter, Customers Matter, Principles Matter, Community Matters, and Every Interaction Matters. These values are represented across each facet of the company, from employee relations to client service delivery to corporate social responsibility initiatives and beyond.
Why Work at Buchanan?
At Buchanan Technologies, we offer a great employment experience with a fun but professional work environment, competitive salary, and various employee career advancement programs that add value to your skills and daily life. If you are excited about being part of an energetic team where your contributions are appreciated and hard work is recognized, Buchanan is the place for you.
Things We Are Passionate About
We are passionate about providing top-tier technology services to our customers and clients and fostering a culture of continuous learning for our employees. We are a people-centric company, focused on growth and diversity for our workforce. Come join us and let’s build something amazing together.
Follow Us:
LinkedIn: https://www.linkedin.com/company/buchanan-technologies/
Website: www.buchanan.com
Buchanan Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, Buchanan Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.