Customer Service Representative

JOB-10046148

Anticipated Start Date

March 30, 2026

Location

Sarasota, FL

Type of Employment

Contract Hire

Employer Info

Our client is a leader in the industry of providing safe water treatment and sewage services, which is a priority for sustainability of humanity. Many infrastructure expenditures approved by Congress this past year provide job stability for employees that work in this industry. This client hires all full-time associates through temporary agencies, so our roles are typically temp-to-hire. This gives our candidates and the client an opportunity to ensure that this will be a good fit for full time role with their company. They have many locations nationally and there is an opportunity for advancement and provide benefits to their full-time employees. Safety is a priority for this client and they provide training and direction for all employees to ensure they are able to do their job safely.

Job Summary

The Customer Service Representative role provides essential administrative and operational assistance to the utility services team. This position plays a key role in supporting daily service operations through accurate data entry, scheduling, invoicing, and documentation. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative, team-oriented environment.

Job Description

• Create and process Bills of Lading (BOLs) accurately and in a timely manner
• Prepare and issue customer invoices, ensuring billing accuracy
  
• Enter and maintain load schedules within the internal scheduling system
  
• Input requisitions (reqs) into SAP and other internal platforms
  
• Review documentation for accuracy, completeness, and compliance standards
  
• Provide general administrative and operational support to team members
  
• Maintain organized records and assist with coordination of service activities
• Role is safety sensitive

Skills Required

• Experience with SAP preferred, but not required
• Strong attention to detail and high level of accuracy
  
• Solid math skills with the ability to manage calculations and billing data
  
• Ability to work effectively in a team-oriented environment
  
• Excellent organizational and time-management skills
  
• Basic computer proficiency and ability to quickly learn internal systems

Education

• High school diploma or GED required.

Pay Rate

• $28 - $32 per hour (Compensation will be offered within this posted range based on experience, skills, and market factors)