Operations Clerk

JOB-10046406

Anticipated Start Date

June 8, 2026

Location

East Syracuse, NY

Type of Employment

Contract Hire

Employer Info

Our client is a leader in the industry of providing safe water treatment and sewage services, which is a priority for sustainability of humanity. Many infrastructure expenditures approved by Congress this past year provide job stability for employees that work in this industry. This client hires all full-time associates through temporary agencies, so our roles are typically temp-to-hire. This gives our candidates and the client an opportunity to ensure that this will be a good fit for full time role with their company. They have many locations nationally and there is an opportunity for advancement and provide benefits to their full-time employees. Safety is a priority for this client and they provide training and direction for all employees to ensure they are able to do their job safely.

Job Summary

The Operations Clerk plays a critical role in supporting branch operations through data analysis, data cleansing, and accounts receivable research and resolution. This position is responsible for executing both standard and non-routine business processes, ensuring accuracy in billing, invoicing, and customer account management.

Job Description

• Foster and maintain a safe working environment and positive organizational culture
• Create and process orders in SAP for quoted jobs or installations with varying requirements
• Collaborate effectively with internal teams and external customers to meet expectations and resolve issues
• Investigate, analyze, and resolve accounts receivable discrepancies and inquiries
• Review, analyze, and cleanse data to ensure accuracy and integrity
• Address and resolve customer order issues, including non-compliant purchase orders
• Perform non-routine tasks related to customer issue resolution
• Resolve issues from third-party processors for customer orders of limited complexity
• Support multiple business units simultaneously while maintaining accuracy and efficiency
• Ensure proper documentation, billing accuracy, and timely payment processing
• Consistently delivers high-quality results using available resources effectively
• Demonstrates commitment to ongoing learning and skill enhancement
• Works effectively across teams, valuing diverse perspectives
• Maintains high personal performance standards and achieves objectives efficiently
• Shift: 8am - 5pm

Skills Required

• Strong analytical and problem-solving abilities
• Ability to independently research and resolve discrepancies
• Effective prioritization and time management skills
• Excellent communication and collaboration skills
• Ability to work with a high degree of autonomy
• Strong organizational skills and attention to detail
• Understanding of general business operations and processes
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, PowerPoint)
• Experience with ERP systems (SAP preferred)
• Familiarity with IT business tools and ability to quickly learn new systems
• Experience with Field Service or CRM applications (e.g., MS Field Service, MS CRM)

Education

• High school diploma (or equivalent) with at least 3 years of relevant work experience, or
• Bachelor’s degree with demonstrated capability in a similar role

Pay Rate

• $18 - $25 per hour (Compensation will be offered within this posted range based on experience, skills, and market factors)