ServiceNow Developer
JOB-10041449
Anticipated Start Date
May 13, 2024
Location
Raleigh, NC
Type of Employment
Contract Hire
Employer Info
Our client is one of the nation's leading minority and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.
Job Summary
We are looking for individual to join our client’s team as ServiceNow Developer.
Job Description
- Perform any necessary enhancements, upgrades, or maintenance on the platform
- Adhere to the best practices and standards on the ServiceNow platform as defined by agency process and FedRAMP compliance
- Handle all enhancement requests related to portal and Catalog items including retrofitting design standards for existing Catalog items
- Be able to gather business requirements, analyze, and translate into technical documentation and development
- Monitor application performance and analyze code
- Adhere to advancements and changes on the ServiceNow platform and lever them to provide business solutions
- Proactively researching and suggesting enhancements to existing engagements
- Develop and implement fixes for bugs and issues found in ServiceNow production
- Perform system/workflow enhancements and script changes in ServiceNow to enable changing/evolving business practices.
- Execute data mapping and bulk data imports/updates when necessary
Skills Required
- Bachelor’s degree in computer science, Information Systems, or a related field
- 5+ years required - Experience with ServiceNow development and/or administration
- 5+ years required - Experience with ServiceNow Flow Designer or ServiceNow Workflow Editor
- 4+ years required - Proficient in the Software Development Life Cycle (SDLC) process, Agile and Scrum methodologies
- 5+ years required - Experience with IT Service Management (ITSM) or Customer Service Management (CSM)
- 3+ years required - Experience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and other APIs
- 3+ years highly desired - Ability to estimate software development efforts
- Experience designing and deploying web-based end user self-service portals, building and modifying Catalog items
- Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts
- Experience integrating ServiceNow with other tools and services; monitoring, alerting and federated sources of CI data
Preferred:
- Experience working in the governmental sector (local, state, or federal)
- Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for intended audience
- Ability to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results; produce unambiguous, comprehensive, and accurate interpretations
- Ability to obtain a security clearance with FedRAMP administration standards
Additional Requirements
- We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.