Business Analyst

JOB-10046464

Anticipated Start Date

May 4, 2026

Location

Charlotte, NC

Type of Employment

Contract Hire

Employer Info

Our client is a leader in the industry of providing safe water treatment and sewage services, which is a priority for sustainability of humanity. Many infrastructure expenditures approved by Congress this past year provide job stability for employees that work in this industry. This client hires all full-time associates through temporary agencies, so our roles are typically temp-to-hire. This gives our candidates and the client an opportunity to ensure that this will be a good fit for full time role with their company. They have many locations nationally and there is an opportunity for advancement and provide benefits to their full-time employees. Safety is a priority for this client and they provide training and direction for all employees to ensure they are able to do their job safely.

Job Summary

We are seeking a Business Analyst with 3–5 years of experience to support the design, implementation, and enhancement of Salesforce solutions. This role partners closely with business stakeholders and a collaborative Salesforce team to translate business needs into actionable, technical solutions that drive operational efficiency and business value.

Job Description

• Collaborate with business stakeholders to gather, analyze, and document functional requirements
• Translate business requirements into scalable Salesforce solutions across Sales, Service, and Experience Cloud
  
• Define both functional and technical solutions to address business challenges
  
• Support the design, implementation, and ongoing enhancement of Salesforce capabilities
  
• Work closely with a Salesforce team of 7–10 members to deliver high-quality solutions
  
• Conduct testing of new features and functionality to ensure alignment with business needs
  
• Document system changes, processes, and user requirements clearly and thoroughly
  
• Provide recommendations for system improvements, new procedures, or organizational changes
  
• Confer with stakeholders and technical teams to ensure successful implementation and adoption
  
• Support day-to-day system enhancements and troubleshooting
• Shift: 8am - 5pm M - F

Skills Required

• 3–5 years of experience as a Business Analyst, preferably in a Salesforce environment
• Strong understanding of Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud)
  
• Experience translating business requirements into technical solutions
  
• Excellent analytical, problem-solving, and communication skills
  
• Ability to work collaboratively in a team-oriented environment
  
• Experience with requirements documentation, testing, and stakeholder engagement
  
• Charlotte-based role with primarily in-office work
  
• Opportunity for partial remote work after initial training period
  
• Strong stakeholder management and communication
  
• Detail-oriented with strong documentation skills
  
• Ability to manage multiple priorities and projects
  
• Collaborative mindset with a solutions-driven approach

Education

• High school diploma required

Pay Rate

• $50 - $63 per hour (Compensation will be offered within this posted range based on experience, skills, and market factors)