Operational Site Lead
JOB-10040986
Anticipated Start Date
May 13, 2024
Location
New York, NY
Type of Employment
Contract Hire
Employer Info
Our client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate, culturally competent and patient centered. Their vision is to be a fully integrated health system that enables New Yorkers to live their healthiest lives. Many of their roles are temp-to-hire, giving our client and our candidates the opportunity to ensure they are the right fit for a full-time position, as this comes with career advancement opportunities and excellent benefits. In fact, over 30% of our candidates have converted to full time positions at our client.
Job Summary
We are looking for individual to join our client’s team as Operational Site Lead. Assigned to projects under the management of the Hospitals Office of Ambulatory Care and Population Health, and under the direction of the relevant program leads for each discrete initiative, Operational Leads will be responsible day-to-day management of complex direct service programs, for example, Humanitarian Emergency Response and Relief Center (HERRC) facilities which offer direct service provision, resource navigation, and temporary shelter to single adults, adult families, and families with children. Multiple roles exist within this title, and individual staff will be assigned to the best fitting role based on experience.
Job Description
- Supporting and leading day-to-day operational efforts to maintain a positive experience for individuals utilizing services.
- Providing hands-on logistical support for the launch of new initiatives and/or expansion of existing initiatives including Humanitarian Emergency Respite Centers.
- Coordinating with various Hospital departments (such as Facilities, IT, Supply Chain, and Safety), City agencies, and contracted vendors to ensure adherence to established processes, resolve problems, and identify opportunities for improvement.
- Providing timely, routine reporting on a variety of items, including an inventory of critical personal protective equipment and other supplies, non-clinical staffing, and other quantitative or qualitative data, as directed.
- Independently managing all aspects of the project lifecycle for assigned work streams including planning, scope definition, design, execution, and delivery.
- Supporting leadership by ensuring they have all necessary operational and administrative tools and by proactively escalating high priority issues and risks for their review as appropriate.
- As required, manage a team
- As required, overseeing the successful launch of sites or programs
- Providing status reporting regarding project milestones, deliverable, dependencies, risks, and issues, communicating across leadership.
- Provide supervision and support for 24/7 operations as required.
- Other related duties as assigned.
Skills Required
- Spanish-Language skills, preferred.
- Experience with, or knowledge of, trauma-informed service delivery strongly preferred.
- Ability to complete work independently with broadly defined work objectives.
- Excellent written and verbal communication and presentation skills.
- Ability to develop and maintain cooperative and effective working relationships with a variety of individuals, groups, and organizations.
- Previous experience in NYC government and/or public health entities/hospitals/community-based organizations preferred.
- Experience managing a complex operation, particularly a 24/7 operation strongly preferred.
- Experience with community engagement and/or familiarity with local community service providers/non-profits strongly preferred.
- NYC area residency preferred.
Education/Training/Certifications
- High School Required.
- Great if Bachelor’s Recent Site Lead/Manager experience in Healthcare preferred.
Additional Requirements
- Include available schedule on top of resume
Pay Rate
- $50.00 per hour
- We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.