Operations Clerk

JOB-10046316

Anticipated Start Date

April 27, 2026

Location

Houston, TX

Type of Employment

Contract Hire

Employer Info

Our client is a leader in the industry of providing safe water treatment and sewage services, which is a priority for sustainability of humanity. Many infrastructure expenditures approved by Congress this past year provide job stability for employees that work in this industry. This client hires all full-time associates through temporary agencies, so our roles are typically temp-to-hire. This gives our candidates and the client an opportunity to ensure that this will be a good fit for full time role with their company. They have many locations nationally and there is an opportunity for advancement and provide benefits to their full-time employees. Safety is a priority for this client and they provide training and direction for all employees to ensure they are able to do their job safely.

Job Summary

The Operations Clerk provides essential support to sales and branch operations by managing data, performing administrative tasks, and ensuring the accuracy of customer contracts, billing, and invoicing. This role may support multiple business units and is critical to maintaining documentation, processing payments, and resolving customer issues efficiently.

Job Description

• Handle complex or non-routine customer issues and inquiries
• Review, validate, and cleanse operational data
  
• Collaborate with internal teams and external customers
  
• Provide on-site support to service centers as needed
  
• Manage exception reports for non-compliant purchase orders
  
• Resolve issues from third-party order processors
  
• Create orders for quoted jobs or installations using ERP systems (e.g., SAP)
  
• Submit invoices through vendor portals and ensure timely processing
  
• Support standard customer master data workflows
  
• Maintain accurate documentation and records
  
• Ensure compliance with Delegation of Authority policies
  
• Promote a safe work environment and foster a culture of innovation
  
• Work independently or with guidance depending on task complexity
  
• Assist in coordinating operational activities and documentation for a branch, plant, or department
  
• Perform a variety of administrative and office tasks in support of Operations leadership
  
• Support the development and implementation of policies, procedures, and business plans
  
• Communicate and help implement operational strategies and company policies
  
• Adjust work procedures as needed to meet schedules and operational goals
  
• Identify opportunities to improve processes, performance, and service quality
  
• Recommend changes to enhance efficiency and working conditions
• Shift: 7:30am - 4:30pm

Skills Required

• 3–5 years of experience in operations, administrative support, or a related field preferred
• Experience with ERP systems and ability to quickly learn new tools
  
• Familiarity with field service or CRM platforms (e.g., Microsoft Field Service, MS CRM)
  
• Strong analytical and problem-solving abilities
  
• Ability to research and independently resolve discrepancies
  
• Excellent communication and organizational skills
  
• Ability to collaborate effectively across multiple departments
  
• Basic understanding of business operations and principles
  
• Proficiency in Microsoft Office Suite

Education

• High school diploma with at least 2 years of work experience
• OR Bachelor’s degree with demonstrated capability in similar roles

Pay Rate

• $24 - $26 per hour (Compensation will be offered within this posted range based on experience, skills, and market factors)