Credit and Collections Analyst
Department: Credit
Reports To: Credit Controller Team Leader
Location: Onsite in Atlanta, GA
Position Objective
To manage and optimize the collection of overdue debt across Impellam brands, proactively prevent invoice delinquency, and maintain strong relationships with internal and external stakeholders.Key Responsibilities
• Maximize cash collection and minimize overdue debt through proactive outreach and strategic follow-up.
• Conduct weekly tracking and perform daily follow-ups to ensure timely resolution and maintenance of past due accounts.
• Monitor and manage client credit limits, exposures, and payment trends; recommend adjustments as needed.
• Resolve disputed debt in collaboration with operational teams and ensure timely resolution to prevent recurrence.
• Reconcile and match debit and credit memos, including dispute resolution and offsetting.
• Research unapplied cash and secure written authorization for application or initiate refund processes.
• In addition to the core responsibilities listed, the role may include other duties as assigned to ensure operational continuity and team support.Required Skills & Qualifications
• Excellent communication, negotiation, and analytical skills.
• Ability to work independently and as part of a team in a fast-paced environment with minimal supervision
• Strong attention to detail with the ability to identify inconsistencies, errors, and anomalies in financial data and documentation.
• Self-starter with a proactive mindset and strong organizational skills.
• Able to manage time efficiently; handling multiple accounts and deadlines
• Can easily navigate between changing priorities and maintaining performance under pressure